Gaiabun is a customer engagement app enabling merchants to perform after-sale engagement with their customers and build brand loyalty. The application provides entertaining and rewarding games. Customers use their receipt code to register and play for the chance to win coupons.
It is no secret that the majority of merchants are facing the same problems with customer engagement after the point of sale. Most merchants’ sales are a one-off sale of commodities. This results in online marketing campaigns that cannot guarantee precise retargeting to previous customers. Furthermore, coupons and discounts are complicated to manage in terms of duration, on-going and expired coupons, discount policy, etc.
Gaiabun provides merchants with a platform where two-way interaction is possible even after the sale touchpoint. Customers, who have previously made a purchase, can get even more benefits by using the merchant’s discount codes or coupon on Gaiabun! As for the merchants, customer retention will no longer be a problem. There is no need to rely solely on asking for contact information from consumers.
With just a simple OCR scan, the customers can get discounts and coupons to use for their next purchases or join the game to win more. What’s more? The coupons and discounts are absolutely determined by you - the merchants. The number of coupons and discounts are displayed in the merchant-side app. The platform also aids with branding and marketing by providing you with consumer trend reports and advertising services. So now, you can start increasing brand awareness and customer retention in an easy and simple way without having to develop your own application or spreadsheet to track and manage your promotion campaign.
Entertaining and appealing games promise that customers will have a good time playing and winning a lot of coupons to spend on their next purchase.
Scan and manage clients receipts
Customers can decide which form of rewards they wish to have, such as coupons, discounts, gifts, and cashback, and manage it in their mobile application. The merchant can control the availability of the discount codes, coupons, gifts and cash for rewards, issue rewards as requested, verify receipts and manage campaigns.
Manage coupons, discounts, gifts and cashback
Customers can quickly get the discount codes and coupons by quickly scanning the receipts, scanned receipts are kept in the app repository. The merchants can also see and control the number of scanned and valid receipts to avoid invalid coupons or discounts claim.